How To Fix HRPAY99RU_RMS_DL021 - Failed to update document data in the RMS database

HRPAY99RU_RMS_DL021 - Overview

• Message type: E = Error

• Message class: HRPAY99RU_RMS_DL - Messages for Document Processing Level (international part)

• Message number: 021

• Message text: Failed to update document data in the RMS database

What causes this issue?

Internal error occured. The system failed to perform the update of
<DS:GLOS.5CF3FCDB46F61ED681B06A6E7E1E0550>logical document</> data in
the <DS:GLOS.5CF3FCDB46F61ED681B30D9E90C5CC4F>RMS</> database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ask your system administrator to provide information about the error to
SAP Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99RU_RMS_DL021 - Failed to update document data in the RMS database ?

  The SAP error message HRPAY99RU_RMS_DL021 indicates that there was a failure in updating document data in the RMS (Resource Management System) database. This error can occur in various contexts, particularly in HR (Human Resources) payroll processes.
  Possible Causes:
  
  Database Connection Issues: There may be connectivity problems between the SAP application and the RMS database.
  Data Integrity Issues: The data being sent to the RMS database may not meet the required format or constraints, leading to a failure in the update process.
  Authorization Problems: The user or process attempting to perform the update may not have the necessary permissions to modify the data in the RMS database.
  RMS 
  Configuration Issues: There may be misconfigurations in the RMS settings or parameters that prevent successful updates.
  System Performance Issues: High load on the system or database could lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the connection to the RMS database is stable and functioning