How To Fix HRPAY99LOAN037 - On &1 no balance is available; check the repayment

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99LOAN - International Payroll: Company Loans

• Message number: 037

• Message text: On &1 no balance is available; check the repayment

What causes this issue?

This message occurs in the following cases:
The loan has already been fully repaid at the time of repayment.
The repayment that you want to create lies before the first loan
payment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the entered payment. Note that for payments effected during
payroll, the value date could be different from the date that you have
specified for the payment.
You can save the payment as entered. In this case, the payment will be
calculated correctly during payroll and, if necessary, refunded to the
employee.
However, you can only ensure complete repayment when a balance is
available at the time. If you do not correct the date, the complete
refund will be deleted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99LOAN037 - On &1 no balance is available; check the repayment ?

  The SAP error message HRPAY99LOAN037 indicates that there is no balance available for a loan repayment on a specific employee record (denoted by &1). This error typically arises in the context of payroll processing when the system attempts to deduct a loan repayment from an employee's salary, but finds that there are insufficient funds or that the loan balance has already been fully repaid.
  Causes:
  
  Loan Fully Repaid: The employee may have already repaid the loan in full, and there are no remaining balances to deduct.
  Incorrect Loan Configuration: The loan may not be set up correctly in the system, leading to discrepancies in the balance.
  Data Entry Errors: There may be errors in the employee's payroll data or loan records, such as incorrect amounts or dates.
  Timing Issues: The payroll run may be occurring before the loan repayment schedule is updated, leading to a mismatch in expected balances.
  Repayment Plan Changes: Changes to the repayment plan or schedule that have not been properly reflected in the system.
  
  Solutions:
  
  Check Loan Balance: Verify the loan balance for the employee in the system. Ensure that the loan has not been fully repaid.
  Review Loan Configuration: Check the configuration of the loan in the SAP system to ensure it is set up correctly, including repayment terms and amounts.
  Correct Data Entry: Review the employee's payroll data for any errors or inconsistencies. Correct any mistakes found.
  Update Payroll Data: Ensure that all relevant payroll data is up to date before running payroll. This includes loan repayment schedules and balances.
  Consult with HR/Finance: If necessary, consult with the HR or finance department to clarify any discrepancies or to get additional information about the loan status.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PC00_M99_CWTR (Payroll for Infotype 0014) to check and update employee loan information.
  Documentation: Refer to SAP documentation or user manuals for specific details on handling loan repayments and related payroll processes.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.