How To Fix HRPADUN028 - Social security number is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADUN - NPO messages

• Message number: 028

• Message text: Social security number is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADUN028 - Social security number is invalid ?

  The SAP error message HRPADUN028, which states "Social security number is invalid," typically occurs in the context of Human Resources (HR) and Payroll modules when the system encounters an issue with the social security number (SSN) entered for an employee. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Format: The SSN may not be in the correct format. In the United States, a valid SSN consists of nine digits, usually formatted as XXX-XX-XXXX.
  Invalid Number: The SSN entered may not correspond to a valid number. This could happen if the number is made up or if it belongs to someone else.
  Missing SSN: The SSN field may be empty or not filled out correctly in the employee's master data.
  Country-Specific Rules: Different countries have different formats and rules for social security numbers. If the system is configured for a specific country, the SSN must comply with that country's regulations.
  Data Entry Errors: Simple typographical errors during data entry can lead to this error.
  
  Solution:
  
  Verify the SSN: Check the SSN for accuracy. Ensure it is in the correct format and corresponds to a valid number.
  Correct Format: If the SSN is not in the correct format, re-enter it in the proper format (e.g., without dashes or spaces if required).
  Check Employee Master Data: Go to the employee's master data in SAP and ensure that the SSN field is filled out correctly.
  Consult with HR: If you are unsure about the validity of the SSN, consult with your HR department or the employee to confirm the correct number.
  Country-Specific Configuration: Ensure that the system is configured correctly for the country in which the employee is located. This may involve checking the country-specific settings in SAP.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional guidance or updates related to this error.
  
  Related Information:
  
  SAP HR Module: This error is primarily related to the SAP HR module, which manages employee data, payroll, and compliance with legal requirements.
  Data Validation: SAP systems often have built-in validation rules for fields like SSNs to ensure compliance with legal standards.
  User Roles: Ensure that the user entering the data has the appropriate permissions to modify employee master data.
  Testing: After correcting the SSN, test the changes by attempting to process payroll or any other function that requires the SSN to ensure that the error no longer appears.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.