How To Fix HRPADSI_UTIL036 - RGDIR doesn't exists in cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADSI_UTIL - Messages for Slovenia HR - util

• Message number: 036

• Message text: RGDIR doesn't exists in cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADSI_UTIL036 - RGDIR doesn't exists in cache. ?

  The SAP error message HRPADSI_UTIL036 indicates that the system is unable to find a specific directory (RGDIR) in the cache. This error typically occurs in the context of SAP HR (Human Resources) and can be related to various processes, such as payroll or data retrieval.
  Cause:
  
  Cache Issues: The RGDIR (which stands for "Result Group Directory") may not have been loaded into the cache, or it may have been cleared or invalidated.
  Configuration Problems: There might be issues with the configuration of the HR system or the specific payroll area.
  Data Consistency: The data in the database may not be consistent or may have been corrupted, leading to the cache not being able to find the required directory.
  System Updates: Recent updates or changes to the system may have affected the cache or the underlying data structures.
  
  Solution:
  
  Refresh the Cache: You can try to refresh the cache for the HR module. This can often be done through transaction codes like SM12 (to delete locks) or SM21 (to check the system log).
  Rebuild the Directory: If the RGDIR is missing, you may need to rebuild it. This can involve running specific payroll or HR reports that regenerate the necessary data.
  Check Configuration: Review the configuration settings in the HR module to ensure that everything is set up correctly. This includes checking the payroll area settings and any related configurations.
  Database Consistency Check: Run consistency checks on the database to ensure that all necessary data is present and correct. This can involve using transaction codes like SE11 to check table structures.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SM37 (Job Monitoring) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to HR and payroll processes to understand how the RGDIR is utilized and what might cause it to be missing.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPADSI_UTIL036 error in your SAP system.