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How To Fix HRPADSI_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADSI_UTIL - Messages for Slovenia HR - util

  • Message number: 034

  • Message text: Unable to read infotype &1 for period &2-&3 from cache.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADSI_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache. ?

    The SAP error message HRPADSI_UTIL034 indicates that the system is unable to read a specific infotype for a given period from the cache. This can occur in the context of HR (Human Resources) data processing, particularly when dealing with infotypes that store employee-related information.

    Cause:

    1. Cache Issues: The most common cause is that the required infotype data is not available in the cache. This can happen if the data has not been loaded into the cache or if the cache has been cleared.
    2. Data Not Maintained: The infotype for the specified period may not have been maintained for the employee in question.
    3. Authorization Issues: There may be authorization issues preventing access to the infotype data.
    4. Configuration Issues: Incorrect configuration in the HR module or related settings may lead to this error.
    5. System Performance: If the system is under heavy load, it may not be able to retrieve data from the cache efficiently.

    Solution:

    1. Check Infotype Data: Verify that the infotype in question has been maintained for the employee for the specified period. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
    2. Refresh Cache: If the infotype data is supposed to be in the cache, you can try refreshing the cache. This can often be done by executing the relevant report or transaction that populates the cache.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to access the infotype data. You can check this using transaction SU53 (Display Authorization Check).
    4. Review Configuration: Check the configuration settings related to the infotype and ensure that they are set up correctly. This may involve reviewing the relevant customizing settings in the SAP system.
    5. System Performance: If the system is experiencing performance issues, consider checking system logs or monitoring tools to identify any bottlenecks.

    Related Information:

    • Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
    • Caching Mechanism: SAP uses caching to improve performance by storing frequently accessed data in memory. If the cache is not populated correctly, it can lead to errors like HRPADSI_UTIL034.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for HR data maintenance, such as PA20, PA30, and PA40 (for actions).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis or HR support team for further investigation.

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