How To Fix HRPADSI_UTIL035 - Unable to read RGDIR from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADSI_UTIL - Messages for Slovenia HR - util

• Message number: 035

• Message text: Unable to read RGDIR from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADSI_UTIL035 - Unable to read RGDIR from cache. ?

  The SAP error message HRPADSI_UTIL035: Unable to read RGDIR from cache typically occurs in the context of SAP HR (Human Resources) and is related to the processing of data in the SAP Payroll system, particularly when dealing with the RGDIR (Register Directory) data.
  Cause:
  
  Cache Issues: The error often indicates that the system is unable to retrieve the RGDIR data from the cache. This could be due to the cache being empty, corrupted, or not properly initialized.
  Configuration Problems: There may be issues with the configuration of the payroll schema or the related infotypes that are supposed to populate the RGDIR.
  Data Consistency: Inconsistencies in the underlying data or missing entries in the database can also lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to access the cache in a timely manner.
  
  Solution:
  
  
  Clear Cache: You can try clearing the cache for the payroll process. This can often resolve issues related to stale or corrupted cache entries.
  
  Use transaction code SE38 to run the report HRPADSI_CACHE_CLEAR to clear the cache.
  
  
  
  Check Configuration: Review the configuration settings for the payroll schema and ensure that all necessary infotypes are correctly set up and populated.
  
  Ensure that the RGDIR is properly defined in the payroll schema.
  
  
  
  Data Consistency Check: Perform a consistency check on the relevant infotypes and payroll data to ensure that all necessary data is present and correct.
  
  Use transaction PA30 to check the infotypes for the employee in question.
  
  
  
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Use transaction SLG1 to view application logs.
  
  
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SE38 (ABAP Editor), and SLG1 (Application Log).
  SAP HR Documentation: Review SAP HR documentation for more information on payroll processing and cache management.
  Performance Monitoring: Monitor system performance to ensure that it is not affecting the ability to read from the cache.
  
  By following these steps, you should be able to diagnose and resolve the HRPADSI_UTIL035 error effectively.