How To Fix HRPADRUREPORTS402 - Insurance Certificate data is not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRUREPORTS - HR-RU: message class for HR RU reports

• Message number: 402

• Message text: Insurance Certificate data is not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRUREPORTS402 - Insurance Certificate data is not found ?

  The SAP error message HRPADRUREPORTS402 indicates that the system could not find the necessary data to generate an insurance certificate. This error typically arises in the context of HR (Human Resources) and payroll processes, particularly when generating reports related to employee insurance or benefits.
  Causes:
  
  Missing Data: The employee's insurance data may not be maintained in the system. This could be due to incomplete employee records or missing entries in the relevant infotypes (e.g., infotype 0171 for insurance).
  Incorrect Selection Criteria: The selection criteria used to generate the report may not match any existing records. This could happen if the date range or employee selection is incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Issues: There may be configuration issues in the system related to the insurance reporting process.
  Technical Issues: There could be underlying technical issues, such as database problems or system errors.
  
  Solutions:
  
  Check Employee Data: Verify that the employee's insurance data is correctly maintained in the system. Check the relevant infotypes (e.g., 0171) to ensure that all necessary information is filled out.
  Review Selection Criteria: Ensure that the selection criteria used for generating the report are correct. Adjust the date range or employee selection as needed.
  Authorization Check: Confirm that the user has the necessary authorizations to access the insurance data. If not, contact your system administrator to obtain the required permissions.
  Configuration Review: Consult with your SAP HR configuration team to ensure that the system is correctly set up for generating insurance certificates. This may involve checking the configuration of the relevant infotypes and reporting tools.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to insurance and benefits in SAP HR, such as infotype 0171 (Insurance).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to HR reporting and insurance processes for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.