How To Fix HRPADQA389 - Dependent &1 has no formated full name; Please check IT0021

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 389

• Message text: Dependent &1 has no formated full name; Please check IT0021

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA389 - Dependent &1 has no formated full name; Please check IT0021 ?

  The SAP error message HRPADQA389 indicates that there is an issue with the formatted full name of a dependent in the system. This error typically arises when the system is trying to process data related to a dependent (such as a family member) in the context of personnel administration, and it finds that the required formatted full name is missing or not properly maintained in the relevant infotype (IT0021).
  Cause:
  
  Missing Data: The dependent's formatted full name is not filled in the IT0021 (Family/Dependents) infotype.
  Incorrect Data Entry: The name might be incorrectly entered or formatted, leading to the system not recognizing it as valid.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from generating the formatted full name.
  
  Solution:
  
  
  Check IT0021: 
  
  Go to the transaction code PA30 (Maintain HR Master Data).
  Enter the employee's personnel number and select the infotype 0021 (Family/Dependents).
  Verify that all required fields, especially the formatted full name, are filled out correctly for each dependent.
  If the formatted full name is missing, enter it in the appropriate field.
  
  
  
  Correct Formatting: 
  
  Ensure that the name is entered in the correct format. Typically, this includes the first name and last name, and it should not contain any special characters that might cause issues.
  
  
  
  Data Consistency Check: 
  
  After making changes, ensure that the data is consistent across all relevant infotypes. Sometimes, changes in one infotype may require updates in others.
  
  
  
  Testing: 
  
  After making the necessary corrections, try to reprocess the action that triggered the error to see if it resolves the issue.
  
  
  
  Related Information:
  
  Infotype 0021 (Family/Dependents): This infotype is used to maintain information about an employee's dependents, including their names, relationships, and other relevant details.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Authorization: Ensure that you have the necessary authorizations to make changes to employee master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP HR support team or refer to SAP documentation for further troubleshooting.