How To Fix HRPADQA391 - Cannot do visa application for not reserved visa

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 391

• Message text: Cannot do visa application for not reserved visa

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA391 - Cannot do visa application for not reserved visa ?

  The SAP error message HRPADQA391, which states "Cannot do visa application for not reserved visa," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee visa management. This error indicates that there is an attempt to process a visa application for a visa that has not been reserved or is not in a valid state for processing.
  Cause:
  
  Visa Not Reserved: The primary cause of this error is that the visa in question has not been reserved in the system. This means that the necessary steps to reserve the visa for the employee have not been completed.
  Incorrect Configuration: There may be issues with the configuration of the visa management process in the SAP system.
  Data Entry Errors: There could be errors in the data entry related to the employee's visa status or the visa type.
  Workflow Issues: If there are workflows associated with visa applications, they may not have been triggered or completed correctly.
  
  Solution:
  
  Check Visa Reservation: Ensure that the visa has been properly reserved in the system. This may involve checking the relevant infotypes (e.g., Infotype 2001 for Work Permit) to confirm that the visa is in a reserved state.
  Review Configuration: Verify the configuration settings for visa management in the SAP system. Ensure that all necessary settings are correctly defined.
  Correct Data Entry: Review the employee's data to ensure that all relevant information regarding the visa is correctly entered and that the visa status is appropriate for application.
  Consult Documentation: Refer to SAP documentation or help files related to visa management for specific steps on how to reserve a visa and process applications.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to visa management, such as Infotype 2001 (Work Permit) and Infotype 2002 (Visa).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user attempting to process the visa application has the necessary authorizations and roles assigned in the SAP system.
  Training: If this is a recurring issue, consider providing training for users involved in visa management to ensure they understand the process and requirements.
  
  By following these steps, you should be able to resolve the HRPADQA391 error and successfully process the visa application.