How To Fix HRPADQA387 - ID card number of the sponsor owner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 387

• Message text: ID card number of the sponsor owner &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA387 - ID card number of the sponsor owner &1 does not exist ?

  The SAP error message HRPADQA387 indicates that the ID card number of the sponsor owner does not exist in the system. This error typically arises in the context of managing personnel data, particularly in modules related to Human Resources (HR) and Payroll.
  Cause:
  
  Missing Data: The ID card number for the sponsor owner has not been entered into the system.
  Incorrect Data Entry: The ID card number may have been entered incorrectly, leading to a mismatch.
  Data Deletion: The record for the sponsor owner may have been deleted or not created in the system.
  Configuration Issues: There may be issues with the configuration of the HR module that prevents the system from recognizing the ID card number.
  
  Solution:
  
  Verify ID Card Number: Check the ID card number entered for the sponsor owner. Ensure that it is correct and matches the format expected by the system.
  Create/Update Record: If the ID card number does not exist, you may need to create a new record for the sponsor owner in the relevant HR infotype (e.g., IT0002 for personal data).
  Check for Deletions: Investigate if the record for the sponsor owner has been inadvertently deleted. If so, restore the record or create a new one.
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the necessary settings are in place for managing sponsor owner data.
  Authorization Check: Ensure that you have the necessary authorizations to view or edit the sponsor owner’s data.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA30 (Maintain HR Master Data) to check or update the sponsor owner's information.
  Infotypes: Familiarize yourself with relevant infotypes, such as IT0002 (Personal Data) and IT0006 (Addresses), which may contain the ID card number.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on managing personnel data and understanding the implications of missing or incorrect data.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.