How To Fix HRPADOM059 - Ticket rate for employees is 0

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADOM - Message class for Oman

• Message number: 059

• Message text: Ticket rate for employees is 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADOM059 - Ticket rate for employees is 0 ?

  The SAP error message HRPADOM059, which states "Ticket rate for employees is 0," typically occurs in the context of the SAP HR module, particularly when dealing with employee benefits or compensation related to ticket allowances (such as meal vouchers, travel tickets, etc.). This error indicates that the system is trying to process a ticket allowance for an employee, but the rate for that allowance has not been defined or is set to zero.
  Cause:
  
  Missing Configuration: The ticket rate for the specific employee group or individual employee has not been configured in the system.
  Incorrect Master Data: The employee's master data may not have the necessary information related to ticket allowances.
  Inactive or Incorrect Validity Period: The ticket rate may be defined, but it is not valid for the period in which the payroll is being processed.
  Customizing Issues: There may be issues in the customizing settings related to the ticket allowances.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing settings in SAP (usually under the Payroll or Benefits module) and ensure that the ticket rates are defined for the relevant employee groups.
  Ensure that the rates are not set to zero.
  
  
  
  Review Employee Master Data:
  
  Check the employee's master data (infotypes related to benefits or allowances) to ensure that the ticket allowance is correctly assigned.
  Ensure that the employee is assigned to the correct pay scale or group that has a defined ticket rate.
  
  
  
  Validate Validity Period:
  
  Ensure that the ticket rate is valid for the payroll period being processed. If the rate has a specific validity period, make sure it covers the current payroll period.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines provided by your organization regarding the setup of ticket allowances to ensure compliance with internal policies.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to ensure that the error does not reoccur.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  
  
  Related Information:
  
  Infotypes: Common infotypes related to ticket allowances include Infotype 0014 (Recurring Payments/Deductions) and Infotype 0015 (Additional Payments).
  Transaction Codes: You may use transaction codes like PA30 (Maintain HR Master Data) or SPRO (SAP Reference IMG) to access the relevant configurations.
  Documentation: SAP Help Portal and community forums can provide additional insights and troubleshooting steps.
  
  By following these steps, you should be able to resolve the HRPADOM059 error and ensure that the ticket rates for employees are correctly configured in the system.