How To Fix HRPADOM058 - Ticket rate for dependents is 0

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADOM - Message class for Oman

• Message number: 058

• Message text: Ticket rate for dependents is 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADOM058 - Ticket rate for dependents is 0 ?

  The SAP error message HRPADOM058, which states "Ticket rate for dependents is 0," typically occurs in the context of employee benefits or travel management within the SAP HR module. This error indicates that the system is trying to calculate or process a ticket rate for dependents, but it has found that the rate is set to zero, which is not valid for the operation being performed.
  Cause:
  
  Configuration Issue: The ticket rate for dependents may not have been configured correctly in the system. This could be due to missing entries in the relevant tables or incorrect settings in the configuration.
  Master Data Issue: The employee or dependent's master data may not have the necessary information filled out, leading to the system not being able to retrieve a valid ticket rate.
  Policy Changes: Changes in company policy regarding ticket rates for dependents may not have been updated in the system.
  Data Entry Error: There may have been a manual error in entering the ticket rates for dependents.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the relevant configuration settings in SAP (usually in the IMG under Personnel Administration or Travel Management) and verify that the ticket rates for dependents are correctly defined.
  Ensure that the rates are not set to zero and that all necessary entries are present.
  
  
  
  Review Master Data:
  
  Check the master data for the employee and their dependents to ensure that all required fields are filled out correctly.
  Make sure that the dependents are correctly linked to the employee in the system.
  
  
  
  Update Rates:
  
  If there have been recent changes in policy, update the ticket rates for dependents in the system to reflect the current rates.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding ticket rates and dependent benefits to ensure compliance.
  
  
  
  Testing:
  
  After making changes, perform a test run to ensure that the error no longer appears and that the ticket rates are being calculated correctly.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or SPRO (SAP Project Reference Object) to access the relevant configuration and master data.
  Documentation: Refer to SAP Help documentation for specific details on configuring ticket rates and managing employee benefits.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the HRPADOM058 error and implement a solution to resolve it.