How To Fix HRPADNO_UTIL037 - Unable to read payroll result with SEQNR=&1 from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADNO_UTIL - Messages for Norwegian HR - util

• Message number: 037

• Message text: Unable to read payroll result with SEQNR=&1 from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADNO_UTIL037 - Unable to read payroll result with SEQNR=&1 from cache. ?

  The SAP error message HRPADNO_UTIL037 indicates that the system is unable to read the payroll result from the cache for a specific sequence number (SEQNR). This error typically occurs in the context of payroll processing in the SAP Human Capital Management (HCM) module.
  Cause:
  
  Cache Issues: The payroll results may not be available in the cache due to various reasons, such as cache corruption or the cache not being populated correctly.
  Data Deletion: The payroll results might have been deleted or not yet created for the specified sequence number.
  Configuration Issues: There may be configuration issues in the payroll processing or in the caching mechanism.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
  Technical Issues: There could be underlying technical issues with the database or the application server.
  
  Solution:
  
  Check Payroll Results: Verify if the payroll results exist for the specified employee and sequence number. You can do this by using transaction codes like PC_PAYRESULT or PA03 to check the payroll results.
  Clear Cache: If you suspect cache corruption, you can try clearing the cache. This can often be done by restarting the application server or using transaction SM12 to delete any locked entries.
  Re-run Payroll: If the payroll results are missing, you may need to re-run the payroll for the affected period to regenerate the results.
  Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. You can check this in transaction SU53 or by reviewing the user's role assignments.
  Review Configuration: Check the configuration settings related to payroll processing and caching in the system. Ensure that everything is set up correctly.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Payroll Results), PC_PAYRESULT (Display Payroll Results), and SM12 (Lock Entries).
  SAP Documentation: Refer to SAP Help documentation for detailed information on payroll processing and troubleshooting.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.