How To Fix HRPADNO_UTIL038 - Payroll result with SEQNR=&1 doesn't exists in cache.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADNO_UTIL - Messages for Norwegian HR - util

  • Message number: 038

  • Message text: Payroll result with SEQNR=&1 doesn't exists in cache.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADNO_UTIL038 - Payroll result with SEQNR=&1 doesn't exists in cache. ?

    The SAP error message HRPADNO_UTIL038 indicates that the payroll result with the specified sequence number (SEQNR) does not exist in the cache. This error typically occurs in the context of payroll processing in SAP HR (Human Resources) when the system is unable to retrieve the payroll results for a specific employee or payroll period.

    Cause:

    1. Missing Payroll Results: The payroll results for the specified employee and period may not have been generated or saved correctly.
    2. Cache Issues: The payroll results may have been removed from the cache, or the cache may not have been updated properly.
    3. Incorrect Sequence Number: The sequence number provided in the error message may be incorrect or may not correspond to any existing payroll results.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with the payroll processing that prevent the results from being accessed.

    Solution:

    1. Check Payroll Results: Verify if the payroll results for the specified employee and period have been generated. You can do this by using transaction code PC00_MXX_CALC (where MXX is your country-specific payroll driver) or PC_PAYRESULT to view payroll results.
    2. Re-run Payroll: If the payroll results are missing, you may need to re-run the payroll for the affected period. Ensure that all necessary data is correct before re-running.
    3. Clear Cache: If the issue is related to caching, you can try clearing the cache. This can sometimes resolve issues where the system is not able to retrieve the latest data.
    4. Check for Errors: Review the payroll log for any errors or warnings that may indicate why the payroll results were not generated or saved.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    6. System Configuration: Ensure that the system configuration for payroll processing is correct and that all necessary infotypes and data are maintained.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC_PAYRESULT (Display Payroll Results).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on payroll processing and troubleshooting.
    • Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or HR support team for further investigation.

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