How To Fix HRPADNO_UTIL035 - Unable to read RGDIR from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADNO_UTIL - Messages for Norwegian HR - util

• Message number: 035

• Message text: Unable to read RGDIR from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADNO_UTIL035 - Unable to read RGDIR from cache. ?

  The SAP error message HRPADNO_UTIL035: Unable to read RGDIR from cache typically occurs in the context of SAP HR (Human Resources) and is related to the reading of the RGDIR (Register Directory) from the cache. This error can arise due to various reasons, including issues with the cache itself, configuration problems, or data inconsistencies.
  Causes:
  
  Cache Corruption: The cache that stores the RGDIR information may be corrupted or not properly initialized.
  Configuration Issues: There may be misconfigurations in the HR module or related settings that prevent the system from accessing the RGDIR.
  Data Inconsistencies: There could be inconsistencies in the data that the RGDIR is supposed to reference, leading to read failures.
  System Updates or Changes: Recent updates or changes in the system might have affected the cache or the underlying data structures.
  
  Solutions:
  
  
  Clear the Cache: 
  
  You can try to clear the cache for the HR module. This can often resolve issues related to corrupted cache entries.
  Use transaction code SE38 to run the report HR_PADNO_CACHE_CLEAR or similar reports that clear the cache.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the RGDIR and ensure that they are set up correctly.
  Verify that all necessary infotypes and data elements are correctly configured.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the HR data to ensure that there are no inconsistencies that could be causing the issue.
  Use transaction codes like PU00 or PU03 to check for inconsistencies in the HR data.
  
  
  
  Rebuild the Cache:
  
  If clearing the cache does not work, you may need to rebuild it. This can often be done through specific reports or transactions designed for this purpose.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes related to this error message. SAP frequently releases notes that address specific issues, including bugs and performance problems.
  Apply any relevant patches or updates that may resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (ABAP Editor), SM37 (Job Monitoring), and others that may help in diagnosing the issue.
  SAP Notes: Regularly check the SAP Support Portal for notes related to HR issues and cache management.
  Documentation: Review SAP documentation for HR module configuration and cache management for best practices.
  
  By following these steps, you should be able to diagnose and resolve the HRPADNO_UTIL035 error effectively.