How To Fix HRMSS_WDA005 - Error sending E-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_WDA - HRMSS

• Message number: 005

• Message text: Error sending E-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_WDA005 - Error sending E-mail ?

  The SAP error message HRMSS_WDA005 typically indicates an issue with sending emails from the SAP system, particularly in the context of the SAP HCM (Human Capital Management) module. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect server addresses, ports, or authentication settings.
  
  
  Email Address Format: The email address being used may be incorrectly formatted or invalid.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  
  Email Server Issues: The email server itself may be down or experiencing issues.
  
  
  SAP Notes: There may be specific SAP Notes related to this error that need to be applied.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT in SAP.
  Verify the SMTP settings, including the mail server address, port, and any required authentication details.
  Ensure that the settings are correct and that the mail server is reachable from the SAP system.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used in the system to ensure they are correctly formatted and valid.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to test connectivity to the SMTP server from the SAP application server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Check Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Review Email Server Logs:
  
  If you have access to the email server logs, check for any errors or issues that may indicate why emails are not being sent.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Implement any recommended fixes or patches.
  
  
  
  Consult SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed error logs and system information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (for configuring SMTP), SOST (to view sent emails), and SICF (to check HTTP services).
  SAP Documentation: Review SAP documentation related to email configuration and troubleshooting for additional insights.
  Community Forums: Check SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the HRMSS_WDA005 error in your SAP system.