How To Fix HRLDAP022 - Error when updating the LDAP directory

SAP Error Message - Details

• Message type: E = Error

• Message class: HRLDAP - HR LDAP Extraction

• Message number: 022

• Message text: Error when updating the LDAP directory

What causes this issue?

An error occurred during creation of one or more data records in the
LDAP directory. The error has been logged in the system used to export
data to the LDAP directory.
You can find logs in the database tables <zh>TLDA_LOG</> (HR-LDAP:
Non-Exported Data Records) and <zh>TLDA_MSG</> (Error Messages About
Data in Table TLDA_LOG). Table <zh>TLDA_LOG</> contains data records
that could not be exported; table TLDA_MSG contains the corresponding
messages.

How to fix this error?

You can display the transport logs using the report <zh>Messages About
Non-Exportable Data Records</> (SPLDAP_DISPLAY_LOG_TABLES). Using the
report <zh>LDAP Directory: Deleting Export Logs</>
(RPLDAP_CLEAN_UP_LOG_TABLES) you can delete individual employee data
records from a transport log or completely delete the log.
We recommend that you look at the transport logs before trying to
export data again and delete data records either individually or
completely.
These reports are available in the systems from which you executed the
data export.
Take note of the report documentation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRLDAP022 - Error when updating the LDAP directory ?

  The SAP error message HRLDAP022 typically indicates an issue when the system attempts to update the LDAP (Lightweight Directory Access Protocol) directory. This error can arise due to various reasons, including configuration issues, connectivity problems, or permission-related issues.
  Causes of HRLDAP022
  
  
  Configuration Issues: Incorrect settings in the LDAP configuration within SAP can lead to this error. This includes incorrect LDAP server details, port numbers, or authentication methods.
  
  
  Network Connectivity: If the SAP system cannot reach the LDAP server due to network issues, firewalls, or incorrect DNS settings, it may result in this error.
  
  
  Insufficient Permissions: The user account used to connect to the LDAP directory may not have the necessary permissions to perform the update operation.
  
  
  Data Format Issues: The data being sent to the LDAP directory may not conform to the expected format or schema, leading to rejection of the update.
  
  
  LDAP Server Issues: The LDAP server itself may be experiencing issues, such as being down or misconfigured.
  
  
  Solutions
  
  
  Check Configuration Settings:
  
  Verify the LDAP configuration in SAP (transaction code SU01 for user settings, LDAP for LDAP settings).
  Ensure that the LDAP server address, port, and authentication method are correctly configured.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the LDAP server.
  Ensure that there are no firewalls blocking the connection.
  
  
  
  Review User Permissions:
  
  Check the permissions of the user account being used to connect to the LDAP directory.
  Ensure that it has the necessary rights to perform updates.
  
  
  
  Validate Data Format:
  
  Ensure that the data being sent to the LDAP directory is in the correct format and adheres to the schema defined in the LDAP server.
  
  
  
  Check LDAP Server Status:
  
  Verify that the LDAP server is up and running and that there are no issues on the server side.
  Review the LDAP server logs for any errors that might provide more context.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration for detailed configuration steps and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs for additional error messages that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.