How To Fix HRLDAP021 - Error when creating data in the LDAP directory

SAP Error Message - Details

• Message type: E = Error

• Message class: HRLDAP - HR LDAP Extraction

• Message number: 021

• Message text: Error when creating data in the LDAP directory

What causes this issue?

An error occurred during creation of one or more data records in the
LDAP directory. The error has been logged in the system used to export
data to the LDAP directory.
You can find logs in the database tables <zh>TLDA_LOG</> (HR-LDAP:
Non-Exported Data Records) and <zh>TLDA_MSG</> (Error Messages About
Data in Table TLDA_LOG). Table <zh>TLDA_LOG</> contains data records
that could not be exported; table TLDA_MSG contains the corresponding
messages.

How to fix this error?

You can display the transport logs using the report <zh>Messages About
Non-Exportable Data Records</> (SPLDAP_DISPLAY_LOG_TABLES). Using the
report <zh>LDAP Directory: Deleting Export Logs</>
(RPLDAP_CLEAN_UP_LOG_TABLES) you can delete individual employee data
records from a transport log or completely delete the log.
We recommend that you look at the transport logs before trying to
export data again and delete data records either individually or
completely.
These reports are available in the systems from which you executed the
data export.
Take note of the report documentation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRLDAP021 - Error when creating data in the LDAP directory ?

  The SAP error message HRLDAP021 typically indicates an issue when the system is trying to create or update data in the LDAP (Lightweight Directory Access Protocol) directory. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.
  Causes of HRLDAP021 Error
  
  
  Connection Issues: There may be a problem with the connection between SAP and the LDAP server. This could be due to network issues, incorrect server addresses, or firewall settings.
  
  
  Authentication Problems: The credentials used to connect to the LDAP server may be incorrect or insufficient for the operation being performed.
  
  
  Schema Mismatch: The data being sent to the LDAP directory may not conform to the expected schema. This can happen if the attributes being used do not exist in the LDAP directory or if they are of the wrong type.
  
  
  Insufficient Permissions: The user account being used to perform the operation may not have the necessary permissions to create or modify entries in the LDAP directory.
  
  
  Data Format Issues: The data being sent to the LDAP server may not be in the correct format, leading to validation errors.
  
  
  Solutions to HRLDAP021 Error
  
  
  Check Connection Settings: Verify the LDAP server settings in the SAP system. Ensure that the server address, port, and connection type (e.g., SSL) are correctly configured.
  
  
  Validate Credentials: Ensure that the username and password used for the LDAP connection are correct and that the account has the necessary permissions to perform the required operations.
  
  
  Review LDAP Schema: Check the LDAP schema to ensure that the attributes being used in the SAP system match those expected by the LDAP directory. Make any necessary adjustments to the data being sent.
  
  
  Check Permissions: Ensure that the user account has the appropriate permissions to create or modify entries in the LDAP directory. This may involve checking the access control lists (ACLs) on the LDAP server.
  
  
  Data Format Validation: Review the data being sent to the LDAP server for any formatting issues. Ensure that all required fields are populated and that the data types match the expected types in the LDAP schema.
  
  
  Consult Logs: Check the SAP application logs and the LDAP server logs for more detailed error messages that can provide additional context about the failure.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the HRLDAP021 error. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  LDAP Documentation: Review the documentation for the specific LDAP server being used (e.g., OpenLDAP, Microsoft Active Directory) for configuration and troubleshooting guidance.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By systematically addressing these potential causes, you should be able to resolve the HRLDAP021 error and successfully create or update data in the LDAP directory.