How To Fix HRITFPH009 - Mismatch between Tax Status and Dependant Information.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFPH - Message Class - Malaysia

• Message number: 009

• Message text: Mismatch between Tax Status and Dependant Information.

What causes this issue?

There is a mismatch between Related Person information in
'Family/Related Persons' Infotype (0021) and Employee Tax Status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For Employee with Tax Status 'HF' - Head of Family, create only one
record in Infotype 'Family/Related Persons' (0021) and mark the Related
Person as 'Other Dependant'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFPH009 - Mismatch between Tax Status and Dependant Information. ?

  The SAP error message HRITFPH009, which indicates a "Mismatch between Tax Status and Dependant Information," typically arises in the context of payroll processing or tax calculations within the SAP Human Capital Management (HCM) module. This error suggests that there is an inconsistency between the employee's tax status and the information provided about their dependents.
  Cause:
  
  
  Incorrect Tax Status: The employee's tax status may not align with the number of dependents they have declared. For example, if an employee claims a higher tax status (like "Married" or "Head of Household") but has not provided the necessary dependent information, this can trigger the error.
  
  
  Missing or Incorrect Dependent Information: If the dependent information is incomplete or incorrectly entered in the system, it can lead to a mismatch with the tax status.
  
  
  Changes in Personal Circumstances: If an employee has recently changed their marital status or the number of dependents but has not updated their information in the system, this can also cause the error.
  
  
  Configuration Issues: There may be issues with the configuration of tax settings in the SAP system that do not align with the employee's data.
  
  
  Solution:
  
  
  Review Employee Data: Check the employee's tax status and dependent information in the SAP system. Ensure that the tax status accurately reflects the employee's current situation and that all dependents are correctly entered.
  
  
  Update Information: If discrepancies are found, update the employee's tax status or dependent information as necessary. This may involve:
  
  Correcting the tax status in the employee's master data.
  Adding or updating dependent records in the system.
  
  
  
  Consult Payroll or HR Configuration: If the issue persists, consult with your HR or payroll configuration team to ensure that the tax settings in the system are correctly configured and aligned with local tax regulations.
  
  
  Run Payroll Simulation: After making the necessary updates, run a payroll simulation to verify that the error has been resolved and that the payroll calculations are now correct.
  
  
  Documentation and Training: Ensure that employees are aware of the importance of keeping their personal information up to date in the system. Providing training or documentation on how to update their information can help prevent similar issues in the future.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  
  
  User Manuals: Refer to the SAP HCM user manuals for guidance on managing employee tax information and dependents.
  
  
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  
  By addressing the mismatch between tax status and dependent information, you can ensure accurate payroll processing and compliance with tax regulations.