How To Fix HRITFAU055 - Enter both the communication key and number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFAU - Message class for New Infotype Framework (Australia)

• Message number: 055

• Message text: Enter both the communication key and number

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFAU055 - Enter both the communication key and number ?

  The SAP error message HRITFAU055, which states "Enter both the communication key and number," typically occurs in the context of HR (Human Resources) modules, particularly when dealing with communication data for employees, such as phone numbers, email addresses, or other contact information.
  Cause:
  This error usually arises when the system expects both a communication key (which identifies the type of communication, such as phone, email, etc.) and a corresponding communication number (the actual value, like a phone number or email address) to be entered. If either of these fields is left blank or not properly filled out, the system will trigger this error.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Input Fields: Ensure that both the communication key and the communication number fields are filled out correctly. 
  
  The communication key should correspond to a valid type of communication (e.g., '1' for phone, '2' for email, etc.).
  The communication number should contain the actual data (e.g., a valid phone number or email address).
  
  
  
  Validation: Make sure that the values entered in both fields are valid and conform to the expected formats. For example, phone numbers should not contain invalid characters.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, check the configuration for communication types in the system. Ensure that the communication keys are correctly defined in the system.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to enter or modify communication data.
  
  
  Consult Documentation: If you are unsure about the valid communication keys or how to enter the data, refer to the SAP documentation or help files related to the HR module.
  
  
  Testing: After making the necessary corrections, try to save or process the data again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HR, such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data), where this error might occur.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that both the communication key and number are correctly entered, you should be able to resolve the HRITFAU055 error.