How To Fix HRHAP00_TEMPLATE237 - Free input is not supported at template level

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_TEMPLATE - HR-HAP: Appraisal Template

• Message number: 237

• Message text: Free input is not supported at template level

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRHAP00_TEMPLATE237 - Free input is not supported at template level ?

  The SAP error message "HRHAP00_TEMPLATE237 Free input is not supported at template level" typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the Performance Management or Talent Management functionalities. This error indicates that there is an issue with the configuration of a template used for performance appraisals or similar processes.
  Cause:
  
  Template Configuration: The error usually arises when a template is configured to not allow free input (i.e., unstructured text or comments) at a certain level, but the user is attempting to enter free text in that area.
  Field Settings: The specific fields in the template may be set to a fixed input type, which does not permit free text entries.
  Version Compatibility: There may be compatibility issues with the version of the template being used and the current configuration settings in the system.
  
  Solution:
  
  Check Template Settings: Review the configuration of the template in the SAP system. Ensure that the fields where free input is required are set to allow free text. This can be done in the configuration settings for the specific template.
  Adjust Field Properties: If certain fields are set to a fixed input type, consider changing them to allow free input if that aligns with your business requirements.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific template you are using. This may provide insights into the expected configurations and any limitations.
  User Training: Ensure that users are aware of the limitations of the template and provide training on how to properly use the system to avoid such errors.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue. Sometimes, SAP releases patches or notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PHAP_CATALOG to access and modify the performance appraisal templates.
  SAP Community: Engaging with the SAP Community or forums can provide additional insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in HCM configurations.
  
  By following these steps, you should be able to resolve the error and ensure that the template functions as intended.