How To Fix HRHAP00_PMP_PROCESS009 - The rating scale for the overall appraisal has not been set

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_PMP_PROCESS - Message Class for Performance Management Process

• Message number: 009

• Message text: The rating scale for the overall appraisal has not been set

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRHAP00_PMP_PROCESS009 - The rating scale for the overall appraisal has not been set ?

  The SAP error message HRHAP00_PMP_PROCESS009 indicates that the rating scale for the overall appraisal has not been set in the system. This error typically occurs in the context of the Performance Management module within SAP, particularly when trying to process appraisals or performance evaluations.
  Cause:
  The primary cause of this error is that the configuration for the rating scale used in the performance appraisal process is incomplete or missing. This can happen if:
  
  The rating scale has not been defined in the system.
  The specific appraisal template being used does not have an associated rating scale.
  There may be a misconfiguration in the performance management settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Rating Scale Configuration:
  
  Go to the SAP Easy Access screen and navigate to the Performance Management configuration.
  Check if the rating scale has been defined. You can do this by going to the following path:
  SPRO -> Personnel Management -> Performance Management -> Define Rating Scale
  
  Ensure that the rating scale is properly defined and activated.
  
  
  
  Assign Rating Scale to Appraisal Template:
  
  Ensure that the rating scale is assigned to the specific appraisal template you are using.
  Navigate to:
  SPRO -> Personnel Management -> Performance Management -> Define Appraisal Template
  
  Select the relevant appraisal template and check if the rating scale is linked to it.
  
  
  
  Review Appraisal Process Settings:
  
  Check the overall appraisal process settings to ensure that all necessary configurations are in place.
  You can find these settings under:
  SPRO -> Personnel Management -> Performance Management -> Define Appraisal Process
  
  
  
  
  Testing:
  
  After making the necessary changes, test the appraisal process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are still facing issues, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user attempting to perform the appraisal has the necessary authorizations to access and modify the performance management settings.
  Training and Documentation: Consider providing training for HR personnel on how to configure and manage performance appraisals in SAP to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error and successfully process the performance appraisal.