How To Fix HRHAP00_DOCUMENT410 - Appraisal document uses a different template to the reference template

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 410

• Message text: Appraisal document uses a different template to the reference template

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRHAP00_DOCUMENT410 - Appraisal document uses a different template to the reference template ?

  The SAP error message HRHAP00_DOCUMENT410 indicates that there is a mismatch between the appraisal document template being used and the reference template defined in the system. This error typically occurs in the context of the SAP HCM (Human Capital Management) module, specifically within the Performance Management or Appraisal functionalities.
  Cause:
  
  Template Mismatch: The appraisal document you are trying to use is based on a different template than the one defined as the reference template in the system.
  Configuration Issues: There may be configuration settings in the system that are not aligned, such as the template settings in the appraisal process.
  Versioning: The appraisal document may have been created or modified using a different version of the template.
  Data Entry Errors: Incorrect data entry or selection of templates during the appraisal document creation process.
  
  Solution:
  
  
  Check Template Settings:
  
  Go to the configuration settings for the appraisal process in SAP (transaction code SPRO).
  Verify the reference template settings and ensure that the appraisal document is using the correct template.
  
  
  
  Review Appraisal Document:
  
  Open the appraisal document in question and check which template it is based on.
  Compare it with the reference template to identify any discrepancies.
  
  
  
  Recreate the Document:
  
  If the appraisal document is based on the wrong template, consider recreating it using the correct template.
  
  
  
  Update Configuration:
  
  If necessary, update the configuration to ensure that the correct templates are assigned to the relevant appraisal processes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to template management in the appraisal process.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify appraisal documents and templates.
  Training and Documentation: Ensure that users involved in the appraisal process are trained on how to select and use the correct templates.
  
  By following these steps, you should be able to resolve the HRHAP00_DOCUMENT410 error and ensure that your appraisal documents are aligned with the correct templates.