How To Fix HRHAP00_DOCUMENT310 - Only one appraisal document allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 310

• Message text: Only one appraisal document allowed

What causes this issue?

If the <LS>Only One Allowed</> indicator (IT5025) is set, it is not
possible to create more then one appraisal document for an appraisee in
the given period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT310 - Only one appraisal document allowed ?

  The SAP error message HRHAP00_DOCUMENT310 ("Only one appraisal document allowed") typically occurs in the context of the SAP HCM (Human Capital Management) module, specifically when dealing with the Performance Management or Appraisal processes. This error indicates that the system has detected an attempt to create or process more than one appraisal document for a specific employee in a given appraisal cycle.
  Cause:
  
  Duplicate Appraisal Document: The most common cause of this error is that there is already an existing appraisal document for the employee in the same appraisal cycle. SAP allows only one active appraisal document per employee for a specific period.
  Incorrect Configuration: There may be configuration settings in the appraisal process that restrict the creation of multiple documents.
  Data Entry Error: Users may inadvertently attempt to create a new appraisal document without realizing that one already exists.
  
  Solution:
  
  
  Check Existing Appraisal Documents: 
  
  Navigate to the relevant transaction (e.g., PHAP_ADMIN) to check if there is already an appraisal document for the employee in question.
  If an appraisal document exists, review its status and determine if it needs to be completed, modified, or deleted.
  
  
  
  Complete or Delete Existing Document:
  
  If the existing appraisal document is still in progress, complete it or finalize it as necessary.
  If the existing document is no longer needed, you may delete it (if allowed) to create a new one.
  
  
  
  Review Configuration:
  
  If you are an administrator, check the configuration settings in the Performance Management module to ensure that the system is set up correctly to allow for the intended appraisal processes.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for specific guidance on handling appraisal documents and understanding the constraints of the appraisal process.
  
  
  
  Contact Support: 
  
  If the issue persists and you cannot identify the existing document or resolve the error, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PHAP_ADMIN (for managing appraisal documents) and PA30 (for employee master data).
  Performance Management Configuration: Understanding the configuration settings for Performance Management in SAP can help prevent similar issues in the future.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to create, modify, or delete appraisal documents.
  
  By following these steps, you should be able to resolve the HRHAP00_DOCUMENT310 error and manage appraisal documents effectively within SAP.