How To Fix HRGB_SWF038 - Staff Details Mandatory : IT3215 record does not exists on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_SWF - School Work Force Census

• Message number: 038

• Message text: Staff Details Mandatory : IT3215 record does not exists on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_SWF038 - Staff Details Mandatory : IT3215 record does not exists on &1 ?

  The SAP error message HRGB_SWF038 indicates that the system requires staff details to be present, specifically that the IT3215 record (which pertains to the "Staff Details" infotype) does not exist for the specified employee (indicated by &1). This error typically arises in the context of workflows or processes that require specific employee data to proceed.
  Cause:
  
  Missing IT3215 Record: The primary cause of this error is that the IT3215 record, which contains essential staff details, is not maintained for the employee in question. This could happen if the employee is new and the record has not yet been created, or if the record was inadvertently deleted or not updated.
  Incorrect Employee ID: The employee ID being referenced may be incorrect or may not exist in the system.
  Workflow Configuration: There may be issues with the workflow configuration that expects certain data to be present but is not being populated correctly.
  
  Solution:
  
  
  Check IT3215 Record:
  
  Navigate to the employee's master data in SAP (Transaction code PA30).
  Enter the employee ID and check if the IT3215 record exists.
  If it does not exist, create the IT3215 record by entering the necessary staff details.
  
  
  
  Verify Employee ID:
  
  Ensure that the employee ID being processed is correct. If it is incorrect, update the workflow or process to use the correct ID.
  
  
  
  Review Workflow Configuration:
  
  If the error persists, review the workflow configuration to ensure that it is set up correctly to pull the necessary data from the infotypes.
  Check if there are any conditions or rules that might be preventing the IT3215 record from being accessed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the IT3215 infotype and its requirements.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HR module expert for further assistance.
  
  
  
  Related Information:
  
  Infotype 3215 (Staff Details): This infotype is used to store specific information about staff members, which may include details like job roles, responsibilities, and other relevant data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee records.
  Workflow Management: Understanding how workflows are configured in SAP can help in troubleshooting issues related to data requirements.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.