How To Fix HRGB_PAE328 - PAE Change; On &1, employee had a different notice sent (&2 # &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 328

• Message text: PAE Change; On &1, employee had a different notice sent (&2 # &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE328 - PAE Change; On &1, employee had a different notice sent (&2 # &3) ?

  The SAP error message HRGB_PAE328 typically occurs in the context of personnel administration and is related to changes in employee notifications or alerts. This error indicates that there is a discrepancy in the notifications sent to an employee regarding a specific change or event. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Discrepancy in Notifications: The error suggests that the system has detected that an employee had a different notification sent previously, which conflicts with the current change being processed.
  Data Inconsistency: There may be inconsistencies in the employee's records, such as changes in their status, position, or other relevant data that have not been properly updated or synchronized.
  Multiple Changes: If multiple changes are being processed simultaneously, it can lead to conflicts in the notifications being sent.
  
  Solution:
  
  Review Employee Records: Check the employee's records for any previous notifications or changes that may conflict with the current action. Ensure that all relevant data is consistent and up to date.
  Check Notification History: Look into the notification history for the employee to identify what notifications were sent previously and why there might be a conflict.
  Correct Data Entries: If discrepancies are found, correct the data entries in the employee's record. This may involve updating the employee's status, position, or other relevant fields.
  Reprocess the Change: After ensuring that all data is consistent, attempt to reprocess the change that triggered the error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message, as it may provide additional context or steps tailored to your system configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and improvements.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for maintaining HR master data) that may help in reviewing and correcting employee records.
  User Roles and Authorizations: Ensure that the user attempting to make the changes has the necessary authorizations to modify employee records and send notifications.
  Testing in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to better understand the cause and test potential solutions without affecting live data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR modules for further assistance.