How To Fix HRGB_PAE327 - &1 requested (IT3243), but no Email Address supplied (IT0105:&2 on &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 327

• Message text: &1 requested (IT3243), but no Email Address supplied (IT0105:&2 on &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE327 - &1 requested (IT3243), but no Email Address supplied (IT0105:&2 on &3) ?

  The SAP error message HRGB_PAE327 indicates that there is an issue with the absence of an email address in the relevant infotype (IT0105) for a specific employee or personnel number. This error typically arises in the context of HR processes, particularly when the system is trying to send an email notification related to a specific action (like a leave request, performance review, etc.) but cannot do so because the email address is not provided.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the employee's email address is not maintained in the system. The system requires an email address to send notifications or alerts.
  Incorrect Infotype Configuration: There may be issues with how the infotypes are configured or how the data is being processed.
  Data Entry Error: The email address may have been incorrectly entered or deleted.
  
  Solution:
  
  
  Maintain Email Address:
  
  Go to the transaction code PA30 (Maintain HR Master Data).
  Enter the personnel number of the employee in question.
  Select the infotype 0105 (Communication) and check if the email address is maintained.
  If it is missing, add the email address and save the changes.
  
  
  
  Check Infotype Configuration:
  
  Ensure that the infotype 0105 is correctly configured in the system to allow for email addresses to be entered and processed.
  Consult with your SAP HR module administrator or technical team if there are configuration issues.
  
  
  
  Data Validation:
  
  Review the data entry process to ensure that email addresses are being captured correctly during employee onboarding or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the process that triggered the error to ensure that the email notifications are now being sent correctly.
  
  
  
  Related Information:
  
  Infotype 0105 (Communication): This infotype is used to store communication details for employees, including email addresses, phone numbers, etc.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.