How To Fix HRGB_PAE214 - PAE Warning; Employee has Opted-Out late on &1 (Opt-Out Window &2 - &3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_PAE - HR: Messages for pension auto enrolment

  • Message number: 214

  • Message text: PAE Warning; Employee has Opted-Out late on &1 (Opt-Out Window &2 - &3)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_PAE214 - PAE Warning; Employee has Opted-Out late on &1 (Opt-Out Window &2 - &3) ?

    The SAP error message HRGB_PAE214 indicates that an employee has opted out of a specific program or benefit after the designated opt-out window has closed. This warning is typically related to the management of employee benefits, such as health insurance or retirement plans, where there are specific time frames during which employees can make changes to their enrollment status.

    Cause:

    1. Late Opt-Out Request: The employee has submitted a request to opt out of a program after the official opt-out window has ended.
    2. System Configuration: The system may be configured to enforce strict adherence to the opt-out windows, leading to warnings when employees attempt to make changes outside of these periods.
    3. Employee Awareness: The employee may not have been aware of the deadlines for opting out, leading to a late request.

    Solution:

    1. Review the Opt-Out Policy: Ensure that the employee is aware of the opt-out policy and the specific time frames associated with it. This may involve providing additional training or resources.
    2. Manual Override: If the situation warrants it (e.g., extenuating circumstances), a system administrator or HR representative may have the ability to manually override the warning and process the opt-out request.
    3. Communicate with the Employee: Inform the employee about the implications of opting out late, including any potential penalties or loss of benefits.
    4. System Configuration Review: If this is a recurring issue, consider reviewing the system configuration to ensure that the opt-out windows are clearly communicated to employees and that reminders are sent out prior to the deadlines.

    Related Information:

    • Documentation: Check the SAP documentation for HR and benefits management to understand how opt-out windows are configured and managed.
    • Employee Self-Service (ESS): If your organization uses an Employee Self-Service portal, ensure that it provides clear information about opt-out windows and deadlines.
    • HR Policies: Review your organization's HR policies regarding benefits enrollment and opt-out procedures to ensure they are up-to-date and clearly communicated to employees.

    If the issue persists or if you need further assistance, it may be beneficial to consult with your SAP support team or HR department for tailored guidance based on your organization's specific setup and policies.

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