How To Fix HRGB_PAE163 - Unable to determine salary using infotype 0008

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 163

• Message text: Unable to determine salary using infotype 0008

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE163 - Unable to determine salary using infotype 0008 ?

  The SAP error message HRGB_PAE163, which states "Unable to determine salary using infotype 0008," typically occurs in the context of payroll processing or when trying to retrieve salary information for an employee. Infotype 0008 is used to store basic salary information in the SAP HR module.
  Causes:
  
  
  Missing Data: The employee may not have any records in infotype 0008 for the relevant period. This can happen if the infotype has not been maintained or if the employee is new and has not yet been assigned a salary.
  
  
  Incorrect Validity Dates: The validity dates of the records in infotype 0008 may not cover the period for which the salary is being requested. If the record is not valid for the payroll period, the system will not be able to retrieve the salary.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the salary information for the employee.
  
  
  Configuration Issues: There may be configuration issues in the payroll schema or in the way infotype 0008 is set up in the system.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or incorrect entries in related infotypes that affect the calculation of salary.
  
  
  Solutions:
  
  
  Check Infotype 0008 Records: Verify that the employee has valid records in infotype 0008 for the relevant period. You can do this by using transaction code PA30 (Maintain HR Master Data) and checking the infotype for the employee.
  
  
  Review Validity Dates: Ensure that the validity dates of the infotype records cover the payroll period you are processing. If necessary, update the records to include the correct dates.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee's salary information. This may involve checking user roles and permissions.
  
  
  Configuration Review: If the issue persists, review the payroll configuration settings related to infotype 0008. This may involve consulting with your SAP HR configuration team or checking the payroll schema for any issues.
  
  
  Data Consistency Check: Run consistency checks on the HR master data to identify any discrepancies or missing information that could affect salary calculations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PC00_MXX_CALC: Payroll calculation (where MXX is the country code)
  
  
  
  Infotype 0008: This infotype is used to maintain basic salary information, including the employee's basic pay, pay scale, and other related data.
  
  
  Payroll Processing: Understanding the payroll process and how infotypes interact can help in troubleshooting issues related to salary determination.
  
  
  If the problem persists after checking these areas, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.