How To Fix HRGB_PAE028 - No valid Infotype 3297 record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 028

• Message text: No valid Infotype 3297 record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE028 - No valid Infotype 3297 record ?

  The SAP error message HRGB_PAE028 "No valid Infotype 3297 record" typically occurs in the context of the SAP Human Capital Management (HCM) module, specifically when dealing with employee data related to the Personnel Administration (PA) infotypes. Infotype 3297 is used for managing specific employee-related information, such as data related to the employee's assignment to a specific project or task.
  Cause:
  The error message indicates that the system could not find a valid record for Infotype 3297 for the employee in question. This can happen due to several reasons:
  
  Missing Infotype Record: The employee does not have any records for Infotype 3297 in the system.
  Incorrect Validity Dates: The existing records may not be valid for the date range being queried or processed.
  Data Entry Errors: There may have been an error during data entry, leading to incomplete or incorrect records.
  Authorization Issues: The user may not have the necessary authorizations to view or process the Infotype 3297 records.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Infotype Records:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there are any existing records for Infotype 3297 for the employee in question.
  If no records exist, you may need to create a new record using PA30.
  
  
  
  Verify Validity Dates:
  
  Ensure that the validity dates of the existing Infotype 3297 records cover the date range you are working with. If the records are not valid for the required period, you may need to adjust the dates or create new records.
  
  
  
  Data Entry Review:
  
  Review the data entry for any errors or omissions. Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify Infotype 3297 records. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing Infotype 3297 to ensure compliance with data entry standards.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to Infotype 3297.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype is specific to your organization's configuration and may have custom fields or requirements. Understanding its purpose and how it fits into your HR processes is crucial.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as PA20, PA30, and others related to HR master data management.
  SAP Notes: Check SAP Notes for any updates or patches that may address issues related to Infotype 3297.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.