How To Fix HRGB_PAE024 - There is no Infotype 3297 record for the employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 024

• Message text: There is no Infotype 3297 record for the employee

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE024 - There is no Infotype 3297 record for the employee ?

  The SAP error message HRGB_PAE024 indicates that there is no Infotype 3297 record for the employee in question. Infotype 3297 is typically related to specific employee data, such as additional personal data or specific employment details, depending on the configuration of the SAP system.
  Cause:
  
  
  Missing Infotype Record: The most common cause of this error is that the Infotype 3297 record has not been created for the employee. This could be due to:
  
  The record was never created.
  The record was deleted or not maintained properly.
  The employee is new and the record has not yet been set up.
  
  
  
  Incorrect Employee Number: The error may also occur if the employee number being referenced is incorrect or does not exist in the system.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create the Infotype record.
  
  
  Solution:
  
  
  Create or Maintain Infotype Record:
  
  Navigate to the relevant transaction (usually PA30 or PA40) to create or maintain the Infotype 3297 record for the employee.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Employee Number:
  
  Verify that the employee number you are using is correct and exists in the system.
  You can use transaction PA20 to check the employee's existing infotypes.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and maintain Infotype 3297. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific requirements for Infotype 3297, consult your organization's SAP documentation or reach out to your HR or SAP support team for guidance.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype may be customized in your SAP system, so its purpose and the data it holds can vary. Check with your HR module configuration for specific details.
  Transaction Codes:
  
  PA30: Maintain HR Master Data
  PA40: Personnel Actions
  PA20: Display HR Master Data
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to Infotype 3297 or the specific error message.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the issue.