How To Fix HRGB_PAE021 - No valid Infotype 3297 record for given period

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 021

• Message text: No valid Infotype 3297 record for given period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE021 - No valid Infotype 3297 record for given period ?

  The SAP error message HRGB_PAE021 indicates that there is no valid Infotype 3297 record for the specified period. Infotype 3297 is typically related to the management of employee data, particularly in the context of personnel administration or payroll.
  Cause:
  
  Missing Infotype Record: The most common cause of this error is that there is no record in Infotype 3297 for the employee in question for the specified date range.
  Incorrect Date Range: The date range you are trying to access may not correspond to any existing records in Infotype 3297.
  Data Entry Errors: There may have been an error during data entry, leading to the absence of the required record.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the records, leading to the perception that no records exist.
  
  Solution:
  
  
  Check Infotype Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there are any records for Infotype 3297 for the employee in question.
  Ensure that the date range you are querying falls within the validity period of the records.
  
  
  
  Create or Update Records:
  
  If no records exist, you may need to create a new record in Infotype 3297 using transaction code PA30.
  If records exist but are not valid for the required period, you may need to update them or create new records as necessary.
  
  
  
  Review Date Parameters: 
  
  Double-check the date parameters you are using in your query or report to ensure they are correct.
  
  
  
  Authorization Check: 
  
  Ensure that you have the necessary authorizations to view or edit Infotype 3297 records. If not, contact your SAP security administrator.
  
  
  
  Consult Documentation: 
  
  Review any relevant documentation or guidelines related to Infotype 3297 to ensure compliance with data entry standards.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype is often used for specific employee-related data, such as additional personal information or special conditions. The exact purpose can vary based on the organization's configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for creating new records) to manage HR data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to Infotype 3297 or the specific error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in HR modules.