How To Fix HRGB_GEN021 - Internal Error; Contact SAP. (Class &1 Method &2)

HRGB_GEN021 - Overview

• Message type: E = Error

• Message class: HRGB_GEN - Generic Messages for all utility classes

• Message number: 021

• Message text: Internal Error; Contact SAP. (Class &1 Method &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

HRGB_GEN021 - Details

• The SAP error message HRGB_GEN021, which states "Internal Error; Contact SAP. (Class &1 Method &2)," typically indicates that there is an unexpected issue occurring within the SAP system, particularly in the context of Human Resources (HR) or Global Benefits (GB) modules. This error is often related to internal processing problems, which can arise from various factors.
  Possible Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration settings in the HR or Global Benefits modules.
  Data Inconsistencies: Issues with master data or transactional data that do not meet the expected format or constraints.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing conflicts or errors.
  System Bugs: There may be a bug in the SAP software that is causing the internal error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction may lead to unexpected behavior.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the HR and Global Benefits modules to