How To Fix HRGB_GBSXP697 - RTW/Curtailment Error; &1 date must not be entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 697

  • Message text: RTW/Curtailment Error; &1 date must not be entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP697 - RTW/Curtailment Error; &1 date must not be entered ?

    The SAP error message HRGB_GBSXP697 typically relates to issues in the context of Return to Work (RTW) or curtailment processes in Human Resources (HR) modules, particularly in the context of absence management or employee leave management.

    Cause:

    The error message "&1 date must not be entered" indicates that there is a date field that has been incorrectly filled out or is not allowed to be filled in for the specific operation you are trying to perform. This could happen due to several reasons, such as:

    1. Incorrect Date Entry: The date entered may not be valid for the context of the operation (e.g., a future date when only past dates are allowed).
    2. Configuration Issues: The system may be configured in such a way that certain dates are not permitted for the specific type of absence or return to work process.
    3. Business Rules: There may be specific business rules or logic that restrict the entry of certain dates based on the employee's status or the type of leave.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Date Fields: Review the date fields you have entered. Ensure that they are valid and conform to the expected format and logic for the operation you are performing.
    2. Review Configuration: If you have access, check the configuration settings in the SAP system related to absence management or RTW processes. Ensure that the settings allow for the dates you are trying to enter.
    3. Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This may provide insights into the expected date formats and restrictions.
    4. Business Process Review: Consult with your HR or payroll department to understand any specific business rules that may be affecting the entry of dates in the system.
    5. SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. Sometimes, SAP releases patches or notes that provide solutions for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP that pertain to absence management, such as PA30 (Maintain HR Master Data) or PA61 (Maintain Time Data).
    • User Roles: Ensure that you have the appropriate permissions to make changes to the data you are trying to enter.
    • Testing: If possible, test the entry in a development or sandbox environment to see if the error persists, which can help isolate the issue.

    If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or a consultant who specializes in SAP HR modules for further assistance.

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