How To Fix HRGB_GBSXP370 - ASPP payment: No SSP paid during ASPP week (&1 - &2), so ASPP paid on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 370

• Message text: ASPP payment: No SSP paid during ASPP week (&1 - &2), so ASPP paid on &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP370 - ASPP payment: No SSP paid during ASPP week (&1 - &2), so ASPP paid on &3 ?

  The SAP error message HRGB_GBSXP370 indicates that there was no Statutory Sick Pay (SSP) paid during a specific ASPP (Additional Statutory Sick Pay) week, which is why the system is processing the ASPP payment for that week. This message typically arises in the context of payroll processing in the UK, where SSP and ASPP are relevant for managing employee sick pay.
  Cause:
  
  
  No SSP Payment: The primary cause of this error message is that the employee did not receive any SSP during the specified ASPP week. This could be due to various reasons, such as:
  
  The employee did not meet the eligibility criteria for SSP.
  The employee was not on sick leave during that week.
  There may have been an error in the payroll processing that resulted in no SSP being calculated.
  
  
  
  Configuration Issues: There may be issues with the configuration of the payroll schema or the rules governing SSP and ASPP payments.
  
  
  Data Entry Errors: Incorrect data entry related to the employee's sick leave or payroll information could lead to this situation.
  
  
  Solution:
  
  
  Review Employee Records: Check the employee's sick leave records for the specified week to confirm whether they were eligible for SSP. Ensure that the sick leave was properly recorded in the system.
  
  
  Check Payroll Configuration: Review the payroll configuration settings related to SSP and ASPP. Ensure that the rules are correctly set up to calculate these payments.
  
  
  Run Payroll Simulation: If possible, run a payroll simulation for the affected period to see how the system is calculating the payments. This can help identify any discrepancies.
  
  
  Consult Payroll Documentation: Refer to the SAP payroll documentation or guidelines specific to your organization to ensure that all necessary steps have been followed for processing sick pay.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  SSP and ASPP: Understand the difference between Statutory Sick Pay (SSP) and Additional Statutory Sick Pay (ASPP). SSP is the minimum amount an employer must pay an employee who is off sick, while ASPP is an additional payment that may be provided by the employer under certain conditions.
  Payroll Processing: Familiarize yourself with the payroll processing cycle in SAP, including how sick leave and payments are calculated.
  Legal Compliance: Ensure compliance with local labor laws regarding sick pay, as this can affect how payments are processed and reported.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error message and ensure proper processing of sick pay for employees.