How To Fix HRGB_GBSXP353 - ASPP Exclusion; Spouse/Partner not returning to work

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 353

• Message text: ASPP Exclusion; Spouse/Partner not returning to work

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP353 - ASPP Exclusion; Spouse/Partner not returning to work ?

  The SAP error message HRGB_GBSXP353, which indicates "ASPP Exclusion; Spouse/Partner not returning to work," typically arises in the context of managing employee benefits, particularly in relation to the administration of health benefits or other related programs. This error can occur when there is an issue with the eligibility of a spouse or partner in the system, particularly in scenarios where benefits are being calculated or processed.
  Cause:
  
  Eligibility Criteria: The spouse or partner may not meet the eligibility criteria set within the SAP system for benefits enrollment or continuation.
  Data Entry Errors: There may be incorrect or incomplete data entered in the employee's record regarding the spouse or partner's employment status.
  Configuration Issues: The system configuration for benefits may not be set up correctly to handle the spouse/partner's return to work status.
  Policy Changes: Changes in company policy regarding benefits eligibility for spouses or partners may not have been updated in the system.
  
  Solution:
  
  Verify Data: Check the employee's record for any inaccuracies or missing information regarding the spouse or partner's employment status. Ensure that all relevant fields are correctly filled out.
  Review Eligibility Rules: Consult the eligibility criteria for benefits to ensure that the spouse or partner qualifies for the benefits in question.
  System Configuration: If you have access, review the configuration settings in the SAP system to ensure they align with the current benefits policies.
  Consult HR or Benefits Administrator: If the issue persists, it may be necessary to consult with your HR department or benefits administrator for further assistance. They may need to make adjustments in the system or provide additional guidance.
  Documentation: Ensure that all necessary documentation regarding the spouse or partner's employment status is available and correctly submitted.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional troubleshooting steps.
  Training and Resources: Consider reviewing training materials or resources related to SAP HR and benefits management to better understand how to manage these types of errors.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.