How To Fix HRGB_GBSXP315 - SPP Payment Missed; Employee received &1 on &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 315

  • Message text: SPP Payment Missed; Employee received &1 on &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP315 - SPP Payment Missed; Employee received &1 on &2 ?

    The SAP error message HRGB_GBSXP315 indicates that a payment was missed for an employee, and it provides specific details about the amount received and the date. This error typically arises in the context of payroll processing or payment disbursement in the SAP Human Capital Management (HCM) module.

    Cause:

    1. Payment Processing Issues: The error may occur if there was an issue during the payroll run, such as incorrect configuration, missing data, or a failure in the payment processing step.
    2. Employee Status: The employee may have been in a status that prevents payment (e.g., inactive, on leave without pay).
    3. Incorrect Payment Information: There may be discrepancies in the payment information, such as bank details or payment methods.
    4. Timing Issues: The payment may have been scheduled for a different date, or there may have been a delay in processing.

    Solution:

    1. Check Payroll Results: Review the payroll results for the employee to ensure that the payroll run was completed successfully and that there are no errors in the results.
    2. Verify Employee Status: Ensure that the employee's status is active and that they are eligible for payment.
    3. Review Payment Information: Check the employee's payment information, including bank details and payment methods, to ensure they are correct and up to date.
    4. Reprocess Payroll: If necessary, reprocess the payroll for the affected period to ensure that the payment is calculated and processed correctly.
    5. Consult Logs: Look at the application logs or error logs for more detailed information about what caused the payment to be missed.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
    • SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
    • Documentation: Review SAP HCM documentation for guidelines on payroll processing and error handling.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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