How To Fix HRGB_GBSXP224 - SMP exclusion: On &1, employee has a new employer

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 224

• Message text: SMP exclusion: On &1, employee has a new employer

What causes this issue?

The processing of GBSXP has found a manual exclusion.

System Response

The employee is no longer eligible to receive SMP.

How to fix this error?

Issue an SMP1 to the employee stating the reason why you cannot pay them
SMP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP224 - SMP exclusion: On &1, employee has a new employer ?

  The SAP error message HRGB_GBSXP224 indicates that there is an issue related to the employee's employment status, specifically that the employee has a new employer on the specified date. This error typically arises in the context of Global Benefits and Payroll processing, particularly when dealing with employee transfers or changes in employment status.
  Cause:
  The error occurs when the system detects that an employee has been assigned a new employer (or company code) on the specified date. This can happen due to various reasons, such as:
  
  The employee has been transferred to a different company within the organization.
  The employee's employment record has been updated incorrectly.
  There is a mismatch in the employment data, such as the start date of the new employer not aligning with the payroll processing period.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Records: Verify the employee's master data in the SAP system. Ensure that the employment records are accurate and that the new employer details are correctly entered.
  
  
  Review Employment Changes: Look at the changes made to the employee's record around the date specified in the error message. Ensure that the transition to the new employer is properly documented and that there are no gaps in employment.
  
  
  Adjust Payroll Configuration: If the employee's new employer is set up in the system, ensure that the payroll configuration for that employer is correctly defined. This includes checking the payroll area, wage types, and any other relevant settings.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review and edit employee records.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the system that could resolve the issue.
  Testing: After making any changes, perform a test run of the payroll process to ensure that the error does not reoccur.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.