How To Fix HRGB_GBSXP213 - SMP Payment Missed; Employee received &1 on &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 213

  • Message text: SMP Payment Missed; Employee received &1 on &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP213 - SMP Payment Missed; Employee received &1 on &2 ?

    The SAP error message HRGB_GBSXP213 indicates that a payment was missed for an employee, and it provides specific details about the amount received and the date. This error typically arises in the context of payroll processing within the SAP Human Capital Management (HCM) module, particularly when dealing with Global Payroll or specific country payroll configurations.

    Cause:

    1. Incorrect Payroll Configuration: The payroll configuration may not be set up correctly, leading to missed payments.
    2. Data Entry Errors: There may be errors in the employee's master data or payroll data that prevent the correct calculation of payments.
    3. Timing Issues: The payroll run may not have been executed in the correct period, or there may be delays in processing.
    4. Absences or Leave: If the employee was on leave or had absences that were not accounted for, it could lead to missed payments.
    5. Integration Issues: Problems with integration between different SAP modules or external systems can also lead to discrepancies in payment processing.

    Solution:

    1. Review Payroll Configuration: Check the payroll configuration settings to ensure they are set up correctly for the employee's specific requirements.
    2. Verify Employee Data: Ensure that the employee's master data (e.g., personal information, pay scale, absence records) is accurate and up to date.
    3. Check Payroll Run Status: Confirm that the payroll run was executed successfully for the relevant period and that there were no errors during processing.
    4. Analyze Absences: Review any absence records for the employee to ensure they are correctly accounted for in the payroll calculations.
    5. Run Payroll Simulation: If necessary, run a payroll simulation for the employee to identify any discrepancies or issues in the calculations.
    6. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.

    Related Information:

    • SAP Documentation: Refer to SAP Help documentation for detailed information on payroll processing and error handling.
    • SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.
    • Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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