How To Fix HRGB_GBSXP212 - SMP Payment Missed; Employee worked on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 212

• Message text: SMP Payment Missed; Employee worked on &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP212 - SMP Payment Missed; Employee worked on &1 ?

  The SAP error message HRGB_GBSXP212, which indicates "SMP Payment Missed; Employee worked on &1," typically arises in the context of payroll processing within the SAP system, particularly in the Global Payroll module. This error suggests that there is a missed payment for an employee who has worked during a specific period.
  Cause:
  
  Missing Payroll Data: The employee may not have been included in the payroll run for the specified period.
  Incorrect Configuration: There may be configuration issues in the payroll settings that prevent the system from processing payments correctly.
  Time Management Issues: If the employee's time data (e.g., hours worked, leave taken) is not correctly recorded or approved, it can lead to missed payments.
  Payroll Status: The payroll status for the employee might be set incorrectly, preventing the processing of their payment.
  Master Data Issues: Incomplete or incorrect employee master data (e.g., payment information, bank details) can also lead to missed payments.
  
  Solution:
  
  Check Payroll Run: Verify if the employee was included in the payroll run for the specified period. If not, you may need to include them in a subsequent payroll run.
  Review Time Data: Ensure that all time data for the employee is correctly recorded and approved. Check for any missing time entries or discrepancies.
  Configuration Review: Review the payroll configuration settings to ensure they are set up correctly for the employee's payment processing.
  Correct Master Data: Check the employee's master data for any missing or incorrect information, particularly in the areas of payment and bank details.
  Reprocess Payroll: If necessary, you may need to reprocess the payroll for the affected period to ensure that the employee receives their payment.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PT60 (Time Evaluation) to assist in troubleshooting.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access payroll and employee data.
  Testing: After making corrections, conduct a test payroll run to verify that the issue has been resolved before processing the actual payroll.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.