How To Fix HRGB_GBSXP210 - SMP Error; On &1, lower rate weeks paid exceeded maximum &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 210

• Message text: SMP Error; On &1, lower rate weeks paid exceeded maximum &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP210 - SMP Error; On &1, lower rate weeks paid exceeded maximum &2 ?

  The SAP error message HRGB_GBSXP210 indicates that there is an issue with the payment of lower rate weeks in the context of the Global Benefits Solution (GBS) for HR. Specifically, the error states that the number of lower rate weeks paid has exceeded the maximum allowed limit.
  Cause:
  This error typically arises in the following scenarios:
  
  Configuration Limits: The system has a predefined maximum number of lower rate weeks that can be paid, and the current configuration allows for fewer weeks than what is being attempted to be processed.
  Data Entry Errors: There may be incorrect data entries in the employee's records or in the payroll processing that lead to an excessive number of lower rate weeks being calculated.
  Policy Changes: Changes in company policy regarding benefits or payroll processing may not have been updated in the system, leading to discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for lower rate weeks in the SAP system. Ensure that the maximum number of weeks allowed is set correctly according to your organization's policies.
  If necessary, adjust the configuration to allow for the required number of weeks.
  
  
  
  Review Employee Data:
  
  Check the employee's records for any discrepancies or errors in the data that might be causing the calculation of lower rate weeks to exceed the maximum.
  Correct any data entry errors that may have occurred.
  
  
  
  Consult Payroll Policies:
  
  Verify the current payroll policies and ensure that they are correctly reflected in the SAP system. If there have been recent changes, make sure they are implemented in the configuration.
  
  
  
  Run Payroll Simulation:
  
  Before processing the actual payroll, run a simulation to identify any potential issues. This can help catch errors before they affect the payroll run.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and employee data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation related to the Global Benefits Solution and payroll processing for detailed guidelines on configuration and error handling.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Consider training sessions for HR and payroll staff to ensure they are familiar with the system and its configurations, which can help prevent such errors in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.