How To Fix HRGB_GBSXP121 - SAP Exclusion: On &1, employee has a new employer

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 121

• Message text: SAP Exclusion: On &1, employee has a new employer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP121 - SAP Exclusion: On &1, employee has a new employer ?

  The SAP error message HRGB_GBSXP121 indicates that there is an issue related to employee data, specifically concerning an exclusion scenario where an employee has a new employer on a specified date. This error typically arises in the context of managing employee records, particularly in the Global Benefits and Exclusions module of SAP.
  Cause:
  The error message "SAP Exclusion: On &1, employee has a new employer" suggests that the system has detected that the employee in question has changed employers on the specified date (&1). This could occur due to various reasons, such as:
  
  Incorrect Data Entry: The employee's employment record may have been incorrectly entered or updated, leading to discrepancies in the employer information.
  Timing Issues: The date of the new employer may conflict with existing records, such as overlapping employment periods.
  Configuration Issues: There may be issues with the configuration of the exclusion rules or the way the system handles employer changes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Employee Data: Check the employee's records in the SAP system to ensure that the employment history is accurate. Look for any discrepancies in the start and end dates of employment with the previous and new employers.
  
  
  Correct Employment Dates: If you find any errors in the employment dates, correct them to ensure that there are no overlaps or gaps that could trigger the exclusion error.
  
  
  Review Exclusion Configuration: If the issue persists, review the configuration settings related to exclusions in the SAP system. Ensure that the rules governing employer changes are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling employer changes and exclusions. This may provide insights into any additional steps or considerations.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Ensure that HR personnel are trained on how to manage employee records and understand the implications of employer changes within the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.