How To Fix HRGB_GBSXP116 - SAP Payment Missed; Employee received &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 116

• Message text: SAP Payment Missed; Employee received &1 on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP116 - SAP Payment Missed; Employee received &1 on &2 ?

  The SAP error message HRGB_GBSXP116, which states "SAP Payment Missed; Employee received &1 on &2," typically indicates that there was an issue with processing a payment for an employee in the SAP system. This error can arise in various contexts, particularly in Human Capital Management (HCM) or Payroll modules.
  Cause:
  
  Payment Processing Issues: The error may occur if the payment for the employee was not processed correctly or was missed during the payroll run.
  Incorrect Configuration: There may be configuration issues in the payroll settings or payment processing settings that prevent the payment from being executed.
  Data Entry Errors: Incorrect data entry related to the employee's payment details, such as bank information or payment amounts, can lead to this error.
  Timing Issues: The payment might have been scheduled for a different date, or there may be discrepancies in the payroll period.
  Employee Status: The employee's status (e.g., inactive, on leave) may affect their eligibility for payment.
  
  Solution:
  
  Check Payroll Results: Review the payroll results for the employee to ensure that the payment was processed correctly. Look for any discrepancies or errors in the payroll run.
  Verify Configuration: Ensure that the payroll and payment configurations are set up correctly in the system. This includes checking payment methods, bank details, and any relevant infotypes.
  Correct Data Entry: If there are any data entry errors, correct them in the employee's master data or payroll infotypes.
  Reprocess Payroll: If the payment was missed due to a processing error, you may need to reprocess the payroll for the affected period.
  Check Employee Status: Verify the employee's status to ensure they are eligible for payment. If they are on leave or inactive, check the policies regarding payments during such periods.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and improvements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  User Roles: Ensure that the user has the appropriate roles and authorizations to view and process payroll information.
  Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM and payroll processing.