How To Fix HRGB_GBRTI145 - & has characters not supported in RTI submissions.Please correct

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 145

• Message text: & has characters not supported in RTI submissions.Please correct

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI145 - & has characters not supported in RTI submissions.Please correct ?

  The SAP error message HRGB_GBRTI145 indicates that there are characters in the data being submitted for Real Time Information (RTI) that are not supported. This typically occurs in the context of payroll submissions to HMRC (Her Majesty's Revenue and Customs) in the UK, where specific character sets are required.
  Cause:
  
  Unsupported Characters: The error is usually caused by the presence of special characters, symbols, or non-ASCII characters in fields that are being submitted. Common examples include accented characters, currency symbols, or any characters outside the standard alphanumeric range.
  Data Entry Errors: Sometimes, data entry errors can introduce unsupported characters inadvertently.
  Data Migration Issues: If data has been migrated from another system, unsupported characters may have been introduced during the migration process.
  
  Solution:
  
  Identify the Field: Review the RTI submission data to identify which field(s) contain unsupported characters. This may require checking employee names, addresses, or other personal information.
  Remove or Replace Unsupported Characters: 
  
  Replace unsupported characters with acceptable alternatives (e.g., replace "é" with "e").
  Remove any special characters that are not necessary.
  
  
  Data Validation: Implement data validation checks in your SAP system to prevent unsupported characters from being entered in the future.
  Testing: After making corrections, test the RTI submission again to ensure that the error has been resolved.
  Consult Documentation: Refer to SAP documentation or HMRC guidelines for the specific character set requirements for RTI submissions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  HMRC Guidelines: Review the HMRC guidelines for RTI submissions to ensure compliance with their character set requirements.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the HRGB_GBRTI145 error and successfully submit your RTI data.