How To Fix HRGB_GBRTI020 - Student loan repayment recovered is less than 1 pound or greater than &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 020

• Message text: Student loan repayment recovered is less than 1 pound or greater than &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI020 - Student loan repayment recovered is less than 1 pound or greater than &1 ?

  The SAP error message HRGB_GBRTI020 typically relates to the processing of student loan repayments in the UK payroll system. This error indicates that the amount being processed for student loan repayment is either less than £1 or greater than a specified limit (denoted by "&1"). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Amount: The student loan repayment amount calculated for an employee is either zero or falls below the minimum threshold of £1.
  Exceeding Maximum Limit: The repayment amount exceeds the maximum allowable limit set in the payroll configuration.
  Configuration Issues: There may be issues with the configuration of the student loan deduction types in the payroll settings.
  Data Entry Errors: Incorrect data entry in the employee's payroll records or student loan details.
  
  Solution:
  
  Check Employee Records: Verify the employee's student loan details in the system. Ensure that the loan type and repayment thresholds are correctly set.
  Review Payroll Configuration: Check the payroll configuration settings for student loan deductions. Ensure that the minimum and maximum limits are correctly defined.
  Adjust Repayment Amount: If the repayment amount is calculated incorrectly, review the payroll run and adjust the relevant parameters or data entries.
  Run Payroll Simulation: Before processing the actual payroll, run a simulation to identify any discrepancies in the student loan repayment calculations.
  Consult Documentation: Refer to SAP documentation or your organization's payroll guidelines for specific configurations related to student loan repayments.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or a payroll specialist for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates to the payroll processing logic.
  Regulatory Changes: Stay updated on any changes in student loan repayment regulations in the UK, as these may affect the payroll configuration.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting live payroll data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.