How To Fix HRGB_GBRTI016 - Address line1 and line2 are mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 016

• Message text: Address line1 and line2 are mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI016 - Address line1 and line2 are mandatory ?

  The SAP error message HRGB_GBRTI016 indicates that both Address Line 1 and Address Line 2 fields are mandatory in the context of the HR Global Benefits module. This error typically occurs when you are trying to save or process employee address information, and one or both of these fields are left empty.
  Cause:
  The error is triggered when:
  
  The Address Line 1 and/or Address Line 2 fields are not filled in during the data entry process.
  The system requires these fields to be populated for compliance or data integrity reasons, especially in regions where complete address information is necessary for legal or operational purposes.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Address Fields: Ensure that both Address Line 1 and Address Line 2 are filled out with appropriate information. 
  
  Address Line 1 typically contains the primary address (e.g., street name and number).
  Address Line 2 can include additional address information (e.g., apartment number, suite, etc.).
  
  
  
  Data Entry: If you are entering data manually, make sure to provide valid entries in both fields before attempting to save or submit the form.
  
  
  Validation: If you are using an automated process or integration, ensure that the data being sent to SAP includes these fields and that they are not being omitted or left blank.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, check if there are any specific settings or validations that enforce these fields as mandatory. Adjust them if necessary, but be cautious as this may affect compliance.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for any additional context or specific requirements related to address data entry in your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user role has the necessary permissions to edit address information.
  Testing: After making changes, test the process again to confirm that the error no longer appears.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP community forums for further assistance.
  
  By ensuring that both Address Line 1 and Address Line 2 are filled out correctly, you should be able to resolve the HRGB_GBRTI016 error and proceed with your HR processes.