How To Fix HRGB_GBRTI015 - Passport number has invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 015

• Message text: Passport number has invalid characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI015 - Passport number has invalid characters ?

  The SAP error message HRGB_GBRTI015 indicates that the passport number entered contains invalid characters. This error typically arises in the context of HR (Human Resources) modules, particularly when dealing with employee data or international assignments.
  Cause:
  
  Invalid Characters: The passport number may contain characters that are not allowed, such as special characters (e.g., @, #, $, etc.) or spaces.
  Format Issues: The passport number may not conform to the expected format, which can vary by country. For example, some countries have specific lengths or character types for passport numbers.
  Data Entry Errors: Mistakes during data entry, such as typos or incorrect copying of the passport number.
  
  Solution:
  
  Check the Input: Review the passport number for any invalid characters or formatting issues. Ensure that it only contains alphanumeric characters and adheres to the expected format.
  Correct the Format: If the passport number is supposed to follow a specific format (e.g., length, character type), ensure that it meets those criteria.
  Validation Rules: Consult the validation rules set up in the SAP system for passport numbers. This may involve checking configuration settings in the HR module.
  User Training: If this error occurs frequently, consider providing training for users on how to correctly enter passport numbers and the importance of adhering to the required formats.
  System Configuration: If necessary, work with your SAP administrator or technical team to review and adjust the validation rules in the system to accommodate valid passport formats.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Documentation: Review the SAP HR documentation for guidelines on data entry and validation for employee-related information, including passport numbers.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the HRGB_GBRTI015 error and ensure that passport numbers are entered correctly in the SAP system.