How To Fix HRFBN00GENERAL013 - No E-Mail address specified for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRFBN00GENERAL - General message class for GB flexible benefits

• Message number: 013

• Message text: No E-Mail address specified for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRFBN00GENERAL013 - No E-Mail address specified for user &1 ?

  The SAP error message HRFBN00GENERAL013 indicates that there is no email address specified for a user in the system. This error typically arises in scenarios where an email notification or communication is expected to be sent to a user, but the system cannot find a valid email address associated with that user.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile does not have an email address assigned.
  Incorrect User Data: The user data may be incomplete or incorrectly maintained in the system.
  User Type: The user might be a type that does not require an email address, or the email field may not have been filled out during user creation or maintenance.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Check the "Address" tab to see if an email address is specified. If it is missing, you will need to add it.
  
  
  
  Update Email Address:
  
  If the email address is missing, click on the "Change" button and enter a valid email address in the appropriate field.
  Save the changes.
  
  
  
  Verify User Type:
  
  Ensure that the user type is appropriate for the operations being performed. Some user types may not require an email address.
  
  
  
  Check Organizational Assignment:
  
  If the user is linked to an organizational unit, ensure that the organizational data is correctly maintained and that it does not override the user’s email settings.
  
  
  
  Test the Changes:
  
  After updating the email address, try to perform the action that triggered the error again to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  User Maintenance: Familiarize yourself with user maintenance transactions in SAP, such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System).
  Email Configuration: Ensure that the email configuration in your SAP system is correctly set up, including SMTP settings if emails are to be sent externally.
  Authorization: Make sure you have the necessary authorizations to change user data. If you do not have the required permissions, contact your SAP administrator.
  
  By following these steps, you should be able to resolve the HRFBN00GENERAL013 error and ensure that users have the necessary email addresses configured in the system.