How To Fix HRFBN00GENERAL012 - No Address found for the user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRFBN00GENERAL - General message class for GB flexible benefits

• Message number: 012

• Message text: No Address found for the user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRFBN00GENERAL012 - No Address found for the user &1 ?

  The SAP error message HRFBN00GENERAL012 ("No Address found for the user &1") typically occurs in the context of Human Resources (HR) or Employee Self-Service (ESS) functionalities. This error indicates that the system could not find an address associated with the specified user (indicated by &1, which is a placeholder for the user ID).
  Causes:
  
  Missing Address Data: The user in question does not have any address data maintained in the system.
  Incorrect User ID: The user ID provided may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the user master data or address data.
  Authorization Issues: The user may not have the necessary authorizations to access address data.
  Integration Issues: If the system is integrated with other systems (like a third-party HR system), there may be issues with data synchronization.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to the user master data (transaction code PA30 or PA20) and verify if the address information is maintained for the user.
  If the address is missing, you can add it by creating or updating the relevant infotype (e.g., Infotype 0006 - Address).
  
  
  
  Verify User ID:
  
  Ensure that the user ID you are using is correct and exists in the system. You can check this in the user management area (transaction code SU01).
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the HR data to identify any discrepancies. This can be done using transaction codes like PU00 or PU01.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view or access address data. This can be checked in the user roles and profiles.
  
  
  
  Integration Check:
  
  If the system is integrated with other systems, check the integration settings and ensure that data is being synchronized correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes in SAP HR, especially Infotype 0006 (Address) and Infotype 0001 (Organizational Assignment).
  Transaction Codes: Common transaction codes for HR data management include:
  
  PA30 - Maintain HR Master Data
  PA20 - Display HR Master Data
  SU01 - User Maintenance
  
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.