How To Fix HRESS_UN024 - The request cannot be started from the Business Workplace

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_UN - Messages for NPO specific scenarios

• Message number: 024

• Message text: The request cannot be started from the Business Workplace

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_UN024 - The request cannot be started from the Business Workplace ?

  The SAP error message HRESS_UN024 indicates that a request cannot be started from the Business Workplace. This error typically arises in the context of SAP Human Capital Management (HCM) and can be related to various issues, including configuration settings, user permissions, or system settings.
  Causes:
  
  User Permissions: The user may not have the necessary authorizations to start the request from the Business Workplace.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the request from being initiated.
  Workflow Settings: The workflow associated with the request may not be properly configured or activated.
  System Errors: There could be underlying system errors or inconsistencies that are causing the request to fail.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to initiate the request. This can be checked in transaction PFCG (Role Maintenance).
  
  
  
  Review Workflow Configuration:
  
  Verify that the workflow related to the request is correctly configured and activated. You can check this in transaction SWDD (Workflow Builder).
  Ensure that the necessary workflow templates are available and correctly set up.
  
  
  
  Check Business Workplace Settings:
  
  Review the settings in the Business Workplace to ensure that it is configured to allow the initiation of requests. This can include checking the settings in transaction SBWP (Business Workplace).
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the request cannot be started.
  Use transaction ST22 to check for any dumps that might have occurred during the process.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken before encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG, SWDD, SBWP, SLG1, and ST22 for troubleshooting.
  Documentation: Review SAP documentation related to workflows and Business Workplace for additional insights into configuration and usage.
  User Training: Ensure that users are trained on how to properly use the Business Workplace and understand the processes involved in initiating requests.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.